Tuesday, August 26, 2008

Forgot Your Password?

‘FORGOT YOUR PASSWORD?’ MAY BE WEAKEST LINK
Almost everyone forgets a Web site password once in a while. When you do, you click on the familiar "Forgot your password?" link and, after entering your pet's name, identifying your high school mascot or answering some other seemingly obscure questions, you can get back into your account.

But there's a problem: A criminal can do that, too. With the help of social networking sites like Facebook and MySpace, personal trivia is getting less obscure all the time. You’d be surprised how easily someone can uncover Fido's name or your alma mater with a little creative searching.

Tuesday, August 12, 2008

False Advertising?

Side by side video comparison of the iPhone 3G TV commercial vs. replicating it on the real 3G network. I love my iPhone, but these guys raise a good point...



Random aside: The use of on-screen stickies as captions is pretty clever :)

(via TUAW)

Friday, August 08, 2008

Lost & Found

Thought this was pretty cool.

Just got an email from the Coachella festival. Starts off as a typical marketing "touching base" type email, but it includes this section:

LOST & FOUND
Once again we have successfully reunited many people with their lost items. We still have an assortment of random stuff so please email info@coachella.com if you are looking for an ID, Wallet or anything else and check out these links:

Cameras: http://coachella.com/cameras.html
Keys & Misc: http://coachella.com/keysmisc.html
Bags: http://coachella.com/bags.html
Glasses: http://coachella.com/glasses.html

Each link has a photograph to numbered items from lost and found, with a note that if it's yours to email the number and something that can prove it is yours (what's inside a bag, what photos may be on a camera, etc.)

A nice little above and beyond customer service touch.

(Though I don't know how one can describe: "Hey! That's my iPod dock and charger!" in a unique way...)

Friday, August 01, 2008

Won One!

One small step for man, one giant leap for modern technology...

FCC rules Comcast violated Internet access policy

WASHINGTON - A divided Federal Communications Commission has ruled that Comcast Corp. violated federal policy when it blocked Internet traffic for some subscribers and has ordered the cable giant to change the way it manages its network.
In a precedent-setting move, the FCC by a 3-2 vote on Friday enforced a policy that guarantees customers open access to the Internet.

The commission did not assess a fine, but ordered the company to stop cutting off transfers of large data files among customers who use a special type of "file-sharing" software.