Another one courtesy of SvN (aren't they all these days? I'm starting to feel like a plagiarist when I'm inspired by my RSS list...):
Cooper Consulting does their conceptual take on a better UI for an office telephone. Brilliant and long overdue. How much of a pain in the butt is figuring out (and correctly performing) common tasks like conference calls, call transfers, or even navigating voicemail on a typical office phone or cell phone? Too bad it's not real.
Once again it makes me want to wax nostalgic about how far ahead of our time we were with web based phone switch integration, shortening the complicated key presses for iNetBlind call transfers into an elegant "highlight-->right click-->listen for ring-->click ok to confirm" experience.
And speaking of phones, who was the moron who decided 9 should access an outside line when it means virtually every call from an office phone will start with 9-1, giving good odds of a single miscue to reach the emergency operator? I must be losing my touch, since I can't find an intelligent answer to this question anywhere on the Internet.
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