New beta version of MapQuest:
beta.mapquest.com
Unfortunately they still don't get it...
I know I've been a MapQuest hater forever, but it's always been with good reason. They were first, and they're the most popular, but they still just don't know how to do directions in a useful manner.
People want to redo a route easily with drag and drop. They want to start on a highway without having to fake it. They want simplified line drive directions. They want to find a pseudo neighborhood even when they don't really know what they're looking for. They want to easily skip streets they don't like, and be advised as to "why" something is the best route rather than fastest/quickest via a mathematical stairstepping calculation. They want the simplicity of a Line Drive visualization instead of every intricacy of a turn by turn. They want notes, landmarks, and street level views for visualization.
They want something better than MapQuest.
Google Maps is the best (true that double true.)
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